Privacy Policy
DBA: Greaze.co.uk
Physical Address: Gravesend, DA12 5UB
Customer Service Email: whamboygrz@gmail.co.uk
Customer Service Phone: 07897 044594
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Your privacy is a big deal. Here’s how we handle your data:
• Information We Collect: We collect info you provide directly (name, email, shipping address) and info collected automatically via cookies (IP address, browser type).
• How We Use It: To process your orders, communicate with you, and improve our services.
• Third Parties: We only share your data with essential partners, like payment processors (e.g., Stripe/PayPal) and shipping carriers, to fulfill your order. We never sell your data to third parties.
• GDPR Compliance (For EU Residents): You have the right to access, correct, or delete your personal data. You may also object to the processing of your data at any time.
• Cookies: Our site uses cookies to enhance your experience. You can choose to disable these in your browser settings.
We want you to love what you ordered. If you’re not feeling the vibe, here’s how we handle returns:
• Returns: You have [30] days from the date of delivery to return an item. To be eligible, the item must be unused, in its original packaging, and in the same condition you received it.
• Refunds: Once we receive and inspect your return, we’ll notify you of the approval or rejection of your refund. Approved refunds are processed back to your original payment method within [5–10] business days.
• Cancellations: You can cancel an order within [1] hour of purchase. Once an order has shifted into the "shipping" phase, it can no longer be cancelled but can be returned per the policy above.
• Shipping Costs: Unless the item arrived damaged, customers are responsible for paying their own shipping costs for returns.
Fulfillment and Shipping Policy
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We know you want your gear fast. Here’s the "how and when" of our shipping process:
• Processing Time: All orders are processed within [1–3] business days. We don’t ship on weekends or holidays (even AIs need a break).
• Shipping Rates: Shipping charges for your order will be calculated and displayed at checkout.
• Domestic & International: We currently ship to [List Countries/Regions]. Please note that international orders may be subject to import duties and taxes once a shipment reaches your country.
Terms and Conditions
By using this website, you agree to the following:
• Ownership: All content on this site—logos, text, and images—belongs to [Greaze.co.uk] and is protected by copyright laws.
• User Conduct: Don't be a jerk. You agree not to use our site for any unlawful purpose or to conduct any activity that would damage our reputation.
• Limitation of Liability: [Greaze.co.uk] is not responsible for any indirect or consequential damages arising from your use of our products or website.
• Governing Law: These terms are governed by the laws of the united kingdom